New Hartford, NY – July 19, 2022 –  ParTech, Inc. (PAR), (NYSE: PAR), a global restaurant technology company and provider of unified commerce for enterprise restaurants, today announced the launch of PAR Infinity (PAR). The subscription-based hardware offering combines PAR’s purpose-built technology with industry-leading support services such as a 24x7x365 help desk, robust managed care capabilities, field service, and equipment exchange for the life of the customer. PAR Infinity relieves the burden of owning and managing the hardware restaurants rely on to operate efficiently and profitably.

PAR Infinity does not require payment upfront and PAR assumes responsibility for successfully implementing, maintaining, and updating the technology throughout the terminal lifespan. Customers can also add several industry-defining PAR products such as Brink POS®, a market- leading Point of Sale system, Punchh®, loyalty, offer management, and engagement platform, Data Central®, labor, scheduling, and analytics, and PAR Pay®, payment services.

“We’ve witnessed the rapid adoption of technology throughout the hospitality industry, but with the speed at which restaurants work, any IT issues can be costly,” said Savneet Singh, CEO and President of PAR Technology. “Every minute a restaurant is thinking about hardware, an upgrade or app integration, it takes time away from elevating the guest experience. Many technology vendors focus on putting their hardware into restaurants with little consideration for what happens once it gets there. When restaurants have PAR Infinity, they are gaining a dedicated IT staff for as long as they are a customer.”

Anchored by the new PAR Helix terminal, PAR Infinity addresses one of the most common Hardware as a Service (HaaS) problems with an unmatched solution. Unlike other hardware vendors, where once the technology advances, restaurants are on the hook to purchase new hardware, PAR protects restaurants from technology obsolescence. PAR will take over the entire hardware process from installation and maintenance to upgrading, servicing, and eventual removal of the hardware when it is no longer needed. Corporate IT departments no longer need to invest time into day-to-day maintenance of the system, and restaurant staff can focus on serving customers and creating one-of- a-kind guest experiences.

“Historically, hardware would last for several years, and restaurant operators could manage the upkeep, but digital transformation is happening more quickly now, and operators are struggling to service their technology fast enough,” said Dorothy Creamer, research manager, hospitality and travel digital transformation, IDC. “Restaurant operators are seeking more support from solution providers in IT management and services to remove the need for them to act as technicians. IDC data shows that this is a struggle for the majority of restaurants, with nearly a quarter (24%) of operators naming systems maintenance the top challenge they face(1). In turn, restaurant operators are looking to IT managed services to ensure business resiliency, with 72% planning to increase investment making it the top growth area for IT spending in 2022(2). POS solution providers, like PAR are tapping into this need to act as end-to-end partners to empower restaurants to be more responsive to the changing needs of customers, focus on the guest experience and innovate at the pace customers have come to expect.”

PAR Infinity provides restaurants with the hardware and services they need to operate without worrying about the technology that their business runs on.

To learn more about PAR Technology, visit partech.com. 

About PAR Technology Corporation

For more than 40 years, PAR Technology’s (NYSE Symbol: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome. More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the acquisition of Punchh Inc., a leading SaaS based customer loyalty and engagement solutions provider, PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants. To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram.

Sources:

# # #

1. Digital First and Data Driven: Hospitality, Dining and Travel Technology Investments and Strategies — IT Spending and Business Objectives Focus on Resiliency and Adaptability Doc #

US47248821 https://www.idc.com/getdoc.jsp?containerId=US47248821&pageType=PRINTFRIENDLY

2. Future Enterprise Resiliency & Spending Survey, IDC, October, 2021, Total n=829, Hospitality & Travel n=95

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Big Chicken, the star-powered fast casual chicken concept founded by NBA Hall of Famer Shaquille O’Neal, will utilize PAR’s leading software solutions to streamline its digital platforms. By choosing to partner with PAR and incorporate its software systems early in its growth phase, Big Chicken is aiming to ensure that it will avoid the typical growing pains of an emerging brand with overall guest satisfaction continuing as it opens multiple new restaurants.

“The foresight that Big Chicken had to incorporate PAR’s unified commerce platform so early in their expansion plans will not only help maximize each restaurant’s efficiency and profitability, but make sure that the focus stays on the guest experience,” said PAR President & CEO Savneet Singh. “We believe in each of our customer centric solutions and feel that by implementing them all together, Big Chicken’s leadership team, its team members and – especially its guests – will benefit from the guidance and support of our industry-leading software and support staff to confirm each restaurant operates smoothly.”

Brink POS, PAR’s robust point-of-sale (POS) solution, allows restaurants to integrate suppliers, accounting and payroll systems directly into the POS and consolidate information all in one place which in turn enhances the back of house experience with streamlined and more intuitive functions and procedures and therefore improving the front of house experience between restaurant and guest.

Data Central, PAR’s back of house software, standardizes and centralizes data streams like inventory management and labor management across all restaurant locations. PAR Pay is a subscription payment middleware application that is mobile and gift card friendly.

“We’re thrilled to announce this partnership and believe PAR and its solutions will help us ensure that all of our software works cohesively so we can focus on doing what we do best 𑁋 serving our guests,” said Big Chicken CEO Josh Halpern. “With several locations open and more than 150 in the development pipeline, our growth isn’t slowing down anytime soon and we want our franchisees and their teams to be able to focus on our food and our guests. To do that we need tools that can guarantee ease, correct & precise analytics, and consistency of service. PAR will be the point guard of our tech stack.”

Launched in 2018, Big Chicken’s menu fuses O’Neal’s home-cooked childhood favorites with bold flavors that were uniquely crafted by accomplished Las Vegas chefs Matt Silverman and Matt Piekarski. Since launching, Big Chicken fans have raved over the sandwiches, tenders, sides and hand-crafted shakes, connecting with Shaquille through the food.

To learn more about PAR’s industry-leading solutions, visit partech.com.

To learn more about Big Chicken, visit https://www.bigchicken.com/.

About Big Chicken

Founded in 2018, Big Chicken is backed by a dream team of partners; JRS Hospitality, an accomplished Las Vegas-based ownership group; Authentic Brands Group, a multi-national, multi-billion-dollar brand development, marketing and entertainment company; and Hall of Fame basketball star Shaquille O’Neal. Big Chicken fuses O’Neal’s home-cooked childhood favorites with today’s trending flavors. From crispy chicken sandwiches and tenders to Cheez-It® crusted mac n’ cheese and hand-crafted ice cream shakes, each menu item tells a story all while offering guests an inside look into the life and personality of Shaquille O’Neal. With two traditional locations currently open and several in the development pipeline, Big Chicken is prepped to begin U.S. and international expansion through franchising. To learn more about Big Chicken, visit www.bigchicken.com.

About PAR Technology Corporation
For more than 40 years, PAR’s (NYSE Symbol: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome. More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of Punchh Inc., leading SaaS based customer loyalty and engagement solutions provider, PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants. To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram.

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Data Central plays a major role in CPK’s back-office technology upgrade efforts and will help to
control food and inventory costs as well as provide streamlined data reporting across all corporate locations moving forward. Data Central will also confer time-saving benefits to CPK managers like accurate inventory counts, suggestive ordering, and automated invoicing features, leaving more time and energy to take care of restaurant guests.

“Data Central made the most sense for ourstringent requirements,” said JT Szczuka, Vice President of Supply Chain & Procurement at California Pizza Kitchen, commenting on the selection. “It integrates well within our current tech stack, doesn’t require any ‘theoretical’ costs or fuzzy math, and has plenty of capabilities for customization. Best of all, it works everywhere, for everyone within our restaurants.”

“We are really pleased with CPK’s selection of Data Central. At a time when food costs are impacting restaurant margins, restaurant chains with multiple locations need reliable data reporting as a baseline,” added Savneet Singh, CEO of PAR Technology. “Data Central delivers centralized control while providing a personalized experience for managers at the store level, and reports on the data that’s relevant to CPK’s growth plans.”

ABOUT CALIFORNIA PIZZA KITCHEN

CPK is a global brand serving creative California cuisine in nearly 200 restaurants worldwide, 12 international cities, and 8 countries and U.S. territories. From signature, hand-tossed pizzas and high-quality main plates to inventive better-for-you options, and handcrafted beverages. Learn more at www.cpk.com or chat with them on Instagram, Facebook, and Twitter.

ABOUT PAR TECHNOLOGY 

For more than 40 years, PAR Technology’s (NYSE: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome.  More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of leading loyalty solutions provider Punchh® Inc., PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants.  To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram. 

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a global restaurant technology company building a unified commerce cloud platform for enterprise restaurants, unveiled a next-level partnership with Cardfree, Inc., adding their end-to-end digital commerce technology to the growing Brink POS® integration ecosystem. ParTech, Inc., is a wholly owned subsidiary of PAR Technology Corporation (NYSE: PAR).

Based in Mill Valley, CA, CardFree provides restaurants and hospitality companies with a full suite of digital commerce solutions, including ordering, mobile payments, loyalty, and customer engagement for both on- and off-premises operations. Their Mobile Payments platform features the deviceless solutions Pay@Table, Text-to-Pay, and Pay@Drive-Thru.  

When integrated with Brink POS®, CardFree’s platform lets guests easily pay from anywhere, seamlessly pulling checks from the POS into its merchant-branded desktop and mobile interfaces and providing them a reliable and frictionless payment experience no matter how your kitchen operates. Guests can also engage with loyalty programs, redeem on-site rewards, and opt for contactless payment at drive-thru all from their mobile device.  

The Freedom of CardFree and Brink POS® 

CardFree gives Brink POS® customers even more freedom to adapt to future challenges. “We are ecstatic about partnering with PAR to empower these kinds of commerce solutions,” said Jon Squire, CardFree CEO. “We believe that restaurants and hospitality brands need technology now more than ever to offer more effective and seamless options for payment, so it’s exciting to partner with POS tech that embraces an open ecosystem to better serve that need.”    

“Multi-step contactless payment solutions can be time-consuming at a time when every minute and every dollar counts for restaurants,” added Tammy Troutman, Director of Partnerships at PAR. “CardFree adds a next-gen layer of payment integration to Brink that is going to help immensely with centralizing transactions and keeping our customers’ brands front and center every step of the way.” 

ABOUT CARDFREE 

Headquartered in Mill Valley, CA, CardFree, Inc. provides restaurants and hospitality companies with a full suite of digital commerce solutions, including ordering, mobile payments, loyalty, and customer engagement for both on- and off-premises operations. Their Mobile Payments platform features the deviceless solutions Pay@Table, Text-to-Pay, and Pay@Drive-Thru. To learn more, visit www.cardfree.com or connect with them on LinkedIn and Twitter.  

ABOUT PAR TECHNOLOGY 

For more than 40 years, PAR Technology’s (NYSE: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome.  More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of leading loyalty solutions provider Punchh® Inc., PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants.  To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram. 

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NEW HARTFORD, N.Y. (February 18, 2022) – ParTech, Inc.’s (PAR) a global restaurant technology company building a unified commerce cloud platform for enterprise restaurants today announced its leading customer loyalty, offers and engagement solution, Punchh, recently presented its third-annual Customer Awards.   This recognition spotlights seven clients who excel at using the Punchh platform for customized loyalty program management, omnichannel engagement, digital campaigns, personalized offers and more. 

The winners are selected from Punchh’s customer base of more than 250 global brands, which were evaluated on quantitative and qualitative metrics, innovative usage, strategic results and platform adoption. 

“These top brands are innovators in restaurant and convenience store loyalty programs,” said Punchh President and General Manager Don Wight. “They pushed the boundaries to stand apart from competing programs and delivered real-time, digital loyalty experiences that engaged their guests and strengthened their brands with proven techniques made actionable by our solutions.”

This year, El Pollo Loco was named Digital Innovator for its focus on digital offer testing by channel and customer segment, which led to the brand exceeding loyalty sales and transaction goals in 2021. Named Top International Customer, Gabriel Pizza kept signup offers fresh and loyal guests engaged, increasing loyalty sales 11% quarter-over-quarter while improving participation rate to 25.8% — well above the fast casual 16% benchmark. As Rookie of the Year, HTeaO utilized their loyalty program to launch everything from new flavors to new cup sizes, accomplishing consistently high campaign conversion rates at 52% in Q1, 46% in Q2 and 36% in Q3.

The next award, Campaign Hotshot, went to Rubio’s Coastal Grill. The brand launched a complex welcome series that graduated guests to different journey levels, which led to higher impact with conversion metrics consistently above the fast casual 75^th percentile benchmark. The 2021 Retention Rockstar, Hucks, was able to raise their loyalty customer retention each quarter due to regular, exciting offers layered in with a tailored recall journey for their guests, leading to an over 70% retention rate quarter-over-quarter.

As this year’s Channel Champion, NORMS added Punchh’s Online Ordering solution to better meet their fans’ lifestyles and have been rewarded with significant growth year-over-year, including an over 100% increase in same-store loyalty sales. Finally, the 2021 Punchh Customer Award’s All-Star went to Gyu-Kaku. In 2021, the Japanese BBQ concept delivered Surprise and Delight offers, double points during their recurring “Niku Day” promo and ongoing bounce back campaigns to drive customer participation, visit frequency and sales, along with a 61% year-over-year increase in same-store loyalty sales.

For more information about this year’s award winners, visit Punchh’s Customer Award Winners page. More than 250 global enterprise brands, including Yum! Brands (NYSE: YUM), Denny’s (NASDAQ: DENN), TGI Friday’s, and Casey’s (NASDAQ: CASY) rely on Punchh to grow revenue by building customer relationships. To learn more about the Punchh Loyalty Offers and Engagement Platform, visit partech.com.

About PAR Technology

For more than 40 years, PAR’s (NYSE: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome. More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of Punchh Inc., a leading SaaS based customer loyalty and engagement solutions provider, PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants. To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram.

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 The Naval Satellite Communications Facility – Lago Patria is a premier DoD satellite gateway site supporting a global network of information capabilities, processes and personnel. The facility supports collecting, processing, storing, disseminating and managing information on demand for use by military commanders, policy makers and support personnel. The facility supports wartime and peacetime strategic, operational, tactical and business functions spanning U.S. DoD, national security and related intelligence community missions. Additionally, it provides interfaces to coalition, allied and non-DoD users and systems around the globe.

 At Lago Patria and other locations, RRC’s technical staff support commercial and military satellite communications (SATCOM) systems.  For this project, RRC will apply its deep expertise of multi-band systems operating from 300 MHz to 300 GHz. RRC will be performing O&M duties on various baseband equipment and terrestrial transport systems in service of deployed tactical and strategic users. RRC’s expertise includes mission planning, activation, engineering and installation of low-level circuitry and includes critical communications security (COMSEC) support.

 Mike Nelson, President of Rome Research Corporation, stated “RRC is honored that the Navy continues to entrust us to support this critical mission. We are pleased to build upon our 16 years of on-site support to Lago Patria and Naval Computer and Telecommunications Station (NCTS) Naples and extend our support of DoD large SATCOM Gateways. Our employees are passionate about what they do to support the warfighter and we are delighted to continue to partner with the U.S. Navy to deliver these services.”

 About PAR Technology Corporation

For more than 40 years, PAR’s (NYSE Symbol: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome.  More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of Punchh Inc., a leading SaaS based customer loyalty and engagement solutions provider, PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants. PAR Technology Corporation (PAR) through its Government segment provides intelligence, surveillance, and reconnaissance (“ISR”) solutions and mission systems support to the Department of Defense and other Federal agencies.   To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram.

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Based in San Francisco, CA, GoGoGuest provides hospitality brands with much-needed help to better understand the data they collect. Their suite of customer intelligence solutions uses AI- and data-driven insights to empower restaurants, coffee shops, and bars of all sizes to increase revenue through personalized cross-channel loyalty management, market basket analysis, and customer analytics.

GoGoGuest allows brands to better manage and measure customer interaction and engagement across all inputs, resulting in data that is easier to organize, analyze, and act upon, leading to deeper understanding of revenue cycles, pricing strategies, and labor trends. The solution seamlessly integrates with hospitality systems and captures data from all sources on a single platform, allowing cross-functional collaboration without the need for additional analysts or data teams.

 Powerful Customer Profiles on Brink POS®

The secret sauce of GoGoGuest are its intelligent customer profiles, making it a powerful addition to the Brink POS® ecosystem. “Thanks to our partnership with PAR, we can provide every restaurant concept the tools they need to serve guests better,” said GoGoGuest CEO and Co-Founder Jessica Valenzuela. “With access to enhanced customer data and analytics insights, brands can spend less money attracting guests to their restaurants while increasing loyalty and creating personalized marketing.”

“Often the data collected through guest touchpoints at high-volume locations are disorganized and difficult to work with,” adds Chad Horn, Director of Strategic Partnerships at PAR.  “That’s why GoGoGuest’s customer intelligence suite is such a key integration. It’s easy to use, it gives customers a central funnel for all incoming data, parses it all intelligently, and makes smart recommendations across all channels – like having a team of analysts and marketers in your pocket.”

To learn more about GoGoGuest, including its Customer Data Management, Market Basket Analysis, and Analytics and AI products, visit www.gogoguest.com. For further information about PAR Technology, visit www.partech.com.

 ABOUT GOGOGUEST

GoGoGuest uses powerful customer intelligence and business insights to empower restaurants, coffee shops, and bars of all sizes to increase in-store and online revenue through personalized cross-channel loyalty management, market basket analysis, and customer analytics. View their products and solutions at www.gogoguest.com.

 ABOUT PAR TECHNOLOGY CORPORATION

For more than 40 years, PAR’s (NYSE Symbol: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome.  More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of leading loyalty solutions provider Punchh Inc., PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants.  To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram.

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Data Central is PAR’s premier back-office software application and was acquired by PAR in 2019 in their purchase of AccSys, LLC, (f/k/a AccSys, Inc. and otherwise known as Restaurant Magic), to become its flagship data management platform.  Data Central is a key component to PAR’s unified commerce cloud platform for enterprise and multi-concept restaurants.

“We are gratified that we are in a position to attract some of the top talent in the industry to PAR. Marcus brings outstanding leadership and domain expertise that will be foundational as PAR grows its operation and software platform for enterprise restaurants,” said Savneet Singh, CEO & President of PAR. “Executive appointments like Marcus put the framework in place to ensure that as we scale in size, PAR will seamlessly meet the demands for its high performance unified commerce platform and our customers.”

Mr. Wasdin has an impressive track record of building high-performance technical teams that deliver consistent results. Prior to PAR, he was CIO for the Atlanta Hawks of the National Basketball Association (NBA), where he was responsible for technology strategy and execution for the Hawks, including overseeing a multimillion-dollar technology upgrade for State Farm Arena in Atlanta. He also served as CIO for Church’s Chicken where he was a key contributor to business vision and strategy.  While at Church’s Mr. Wasdin defined and executed a multi-year technology roadmap covering all aspects of restaurant tech for the brand. Mr. Wasdin has also held several key high-level positions with various technology companies throughout his career.

Mr. Wasdin graduated with honors from Georgia State University earning a BBA in Computer Information Systems.

“PAR’s significant growth and impact on the restaurant industry illustrates how the company is primed for expansion and well positioned to attract new restaurant customers, engage in new alliances, and enhance its current unified commerce cloud platform,” noted Wasdin. “The company is well positioned to capitalize on the growing demand for a NextGen solution, and I look forward to collaborating with the team, our clients and prospective customers as we define the future of unified commerce.”

ABOUT PAR TECHNOLOGY CORPORATION

 For more than 40 years, PAR’s (NYSE Symbol: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome.  More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of leading loyalty solutions provider Punchh Inc., PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants.  To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram.

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This contract provides for research, designing, prototyping, testing, evaluation, operational evaluation, experimentation, integration, technical installation, transition and support through initial operations of C-sUAS technologies.

Commenting on the award Matt Cicchinelli, President of PAR Government stated, “We are pleased that the Air Force has shown confidence in, and selection of PAR Government to support this important solution development and integration program. PAR Government will utilize our technical in-depth experience and knowledge gained over decades of working with the Department of Defense to accomplish the requirements of this important effort.”

Savneet Singh, PAR Technology’s CEO stated, “PAR is gratified to have been selected to provide advanced C-sUAS solutions in response to urgent mission needs. We have always prided ourselves on customer satisfaction and understand the critical role we play in supporting our operational customers and their requirements.”

Contract work will be performed in Rome, New York, and is expected to be a 6-year ordering period with a maximum of a 2-year Order Period of Performance beyond the ordering period.

This award is the result of a competitive acquisition.  Fiscal 2021 research and development funds in the amount of $5,700,000 are being obligated at the time of award. Air Force Research Laboratory, Rome, New York, is the contracting activity (FA8750-21-D-1100).

About PAR Government Systems Corporation

PAR Government Systems is a leader in providing computer-based system design, engineering and technical services to the Department of Defense and various federal agencies. An ISO 9001:2015 certified company, PAR Government is a wholly owned subsidiary of PAR Technology Corporation. (www.pargovernment.com).

About PAR Technology Corporation

For more than 40 years, PAR’s (NYSE Symbol: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome.  More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of Punchh Inc., a leading SaaS based customer loyalty and engagement solutions provider, PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants.

PAR Technology Corporation (PAR) through its Government segment provides intelligence, surveillance, and reconnaissance (“ISR”) solutions and mission systems support to the Department of Defense and other Federal agencies.   To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram.

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NEW HARTFORD, N.Y. (Oct. 21, 2021) – Amidst a surge of the fast-spreading Delta variant, restaurants across the country have once again been challenged with determining how to manage day-to-day operations in accordance with local and federal mandates and recommendations.

Today, ParTech, Inc. (PAR), a global restaurant technology company and provider of a unified commerce cloud platform for enterprise restaurants, and its customer loyalty, offers and engagement solution, Punchh, announced the release of its 2021 Fall Trends Report, which identifies its clients’ performances nationally and locally in cities where “no vaccine, no service” policies are in place – New York City, New Orleans and San Francisco. Results were analyzed based on year-over-year and month-over-month transactions from locations across 200 of Punchh’s global brands.

Comparing July through August 2020, versus the same time period in 2021, Punchh’s clients’ total transactions nationally were up 108%, and loyalty-based transactions increased over 28%. Loyalty sales overall were up 35%, and specifically, online loyalty sales were up an average of 14%. Year-over-year, the average check size was down nearly 64%, but the average loyalty check size increased 6%. Looking at June 2018 through July 2019 versus July 2020 through August 20, 2021, the national average check size saw a 9% drop-off, but loyalty check sizes remained the same. Total sales improved 24% nationally month-over-month, and total transactions were up 37% nationally over that same period.

At the local level, where the Delta variant spurred vaccine-related restrictions, compared to the previous 30-day period, Punchh analyzed 24.3 million restaurant transactions in New York and saw a 10% decrease in total sales and a 14% decrease in total transactions. However, online loyalty sales and online loyalty transactions held steady for New York diners. New Yorkers’ average check size was up 5.24%, and check size for loyalty sales saw a 55.12% increase month-over-month. Of the 3.3 million restaurant transactions studied in San Francisco, total sales, total transactions and check size all remained relatively steady month-over-month, while loyalty transactions jumped nearly 11% and loyalty sales were up over 8%. In New Orleans during the same time period, the 1.2 million restaurant transactions examined revealed that total sales, loyalty sales and transactions were all down, but the average check size did not decrease.

Punchh’s key statistics found that online sales year-over-year, month-over-month and across lockdown cities haven’t dropped, so despite uncontrollable, arduous factors, this revenue channel is continuing to hold steady. Additionally, both in-person and online loyalty transactions remained steady over the last 30 days compared to the previous 30-day period.

“With the pandemic resulting in many restaurants adding an online ordering component, guests are using loyalty programs more and more, as evident in the significant year-over-year jump in our clients’ loyalty sales,” said Shyam Rao, Punchh co-founder & CEO. “Loyalty solutions are connecting guests to the brands they love during a time that is unpredictable for both sides. These engagements are becoming a necessity when it comes to building lifetime value between fans and their favorite restaurants, ultimately bolstering the industry’s recovery.”

More than 200 global enterprise brands, including Yum! Brands (NYSE: YUM), Denny’s (NASDAQ: DENN), TGI Friday’s, and Casey’s (NASDAQ: CASY) rely on Punchh to grow revenue by building customer relationships. To learn more about the Punchh Loyalty Offers and Engagement Platform, visit partech.com.

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The next-generation terminal is one of the first POS terminals based on 11th Gen Intel® Core vPro®, and Intel® Celeron® processors, putting it at the forefront of advanced tech in the market.

New Hartford, NY – October 13, 2021 –  ParTech, Inc. (PAR), a global restaurant technology company and provider of a unified commerce cloud platform for enterprise restaurants and a leading supplier of point-of-sale (POS) hardware, and services for the restaurant industry, today announced the launch of its new flagship POS hardware, PAR Phase. Built with the 11th Gen Intel® Core vPro®, and Intel® Celeron® processors, PAR Phase enables restaurants to invest in technology today that will be ready for innovative leaps down the line and maximizes restaurants’ tech lifecycle by expanding timeframes for technology refreshes.

Maximize ROI

PAR Phase allows owner-operators to meet software infrastructure specs while delivering flexible engagement options for crew and guests alike. The technology also features toolless options and simplified access, creating a fast and easy platform. Restaurant operators have the option to take the experience to another level by pairing PAR Phase with PAR’s hardware service offerings to minimize downtime and maximize guest experiences.

Traditional Reliability with a Modern Twist

Because atmosphere is an important consideration in any restaurant, PAR Phase offers different form factors without compromising on technology or reliability, and for restaurants with aesthetics in mind, there are design options to match and compliment any individual brand.

“For restaurants who are getting ready for technological leaps such as AI and fraud prevention, PAR Phase is the natural next step in the evolution of their operation,” said Savneet Singh, President and CEO of PAR Technology Corp. and President of ParTech, Inc. “PAR Phase delivers the power and speed operators need right now, but also built to anticipate the demands of emerging technologies.”

“Today’s hospitality industry demands powerful computing solutions to better serve its customers while addressing the changing technology landscape,” said Alec Gefrides, General Manager, Retail, Banking, Hospitality and Education, at Intel. “11th Generation Intel Core Processors offer the right combination of low power and high-performance multi-core processing to help restaurant owners deliver an enhanced user experience including high order accuracy, fast transactions times, and the opportunity for additional advertising space through the POS terminal.”

Never Compromising, Always Ready

PAR Phase is the result of over 40 years of POS experience and is designed from the ground up for the restaurant environment to deliver the latest technology that strengthens restaurant operators’ ability to deliver great guest experiences. PAR Phase is a true next-generation terminal, designed to be ready for technological advances such as artificial intelligence, fraud prevention, and facial recognition.

For more information, please visit: https://www.partech.com/hardware/par-phase/

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ABOUT PAR TECHNOLOGY CORPORATION

For more than 40 years, PAR’s (NYSE Symbol: PAR) cutting-edge products and services have helped bold and passionate restaurant brands build lasting guest relationships. We are the partner enterprise restaurants rely on when they need to serve amazing moments from open to close, during the most hectic rush hours, and when the world forces them to adapt and overcome. More than 100,000 restaurants in more than 110 countries use PAR’s restaurant hardware, software, drive-thru, and back-office solutions. With the recent acquisition of Punchh Inc., a leading SaaS based customer loyalty and engagement solutions provider, PAR has become a Unified Commerce Cloud Platform for Enterprise Restaurants. To learn more, visit www.partech.com or connect with us on LinkedIn, Twitter, Facebook, and Instagram.

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