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Subprocessors

ParTech, Inc. and its subsidiaries, (collectively, “ParTech”) may utilize subprocessors to assist in the delivery and support of the services to its customers. A subprocessor is a third-party authorized by ParTech to process Personal Information (as such term is defined in ParTech’s Master Services Agreement, Master Products and Services Agreement, License and Subscription Services Agreement, Data Processing Addendum, Data Processing Agreement or other document that references this list of subprocessors) (collectively, “Agreement”), between ParTech and its customers or as defined in ParTech’s Privacy Policy. ParTech’s current list of subprocessors for each of its products is below and may be updated by ParTech from time to time.

This list of subprocessors, specifically, subprocessors for the ParTech Services set forth below is incorporated into and made a part of any such Agreement and will be approved subprocessors under the Agreement.  Additionally, ParTech may collect and share Personal Information as defined in ParTech’s Privacy Policy through other subprocessors set forth below.

The subprocessors listed below are used to deliver the ParTech Services.

PAR®Brink POS® Services:

Sub-Processor Nature and Purpose of Processing Location
Amazon Web Services Hosting USA
Data Dog, Inc. Application monitoring, logging and observability USA
Google, LLC Mapping services, product usage analytics USA
New Relic, Inc. Application monitoring, logging and observability USA
TokenEx, Inc. Credit card tokenization USA
No sub-processors found! Try adjusting your filters.

PAR® Clear Drive-Thru Communications Services

Sub-Processor Nature and Purpose of Processing Location
Amazon Web Services Hosting USA
No sub-processors found! Try adjusting your filters.

PAR®Data Central® Services:

Sub-Processor Nature and Purpose of Processing Location
Amazon Web Services Hosting USA
ArcESB Used for AS2 connects to EDI food suppliers USA
Digicert Used for Data Central SSL certificates
Microsoft Support USA
Microsoft Azure Hosting USA
Moodle US Managed Service Provider for learning management system USA
Nexmo (by Vonage) SMS sending for alerts USA
ProProfs KnowledgeBase training software USA
PTSG Ukraine LLC Data Central software development staff Ukraine
Sendgrid Email sending USA
TIG Managed Service Provider for infrastructure USA
TIG NetEnrich Server monitoring USA & India
TIG SecurityOnDemand Security monitoring USA
UltraDNS Used for delivering high scalability DNS USA
Zaru Outsourced OCR (optical character recognition) for image-to-data invoice processing USA
No sub-processors found! Try adjusting your filters.

Other PAR® Data Central® Sub-Processors:

Sub-Processor Nature and Purpose of Processing Location
Autotask Ticketing system for customer support (limited personal data) USA
Pendo Product Experience Analytics USA
Salesforce Used by Data Central sales team to gather and organize sales prospects USA
No sub-processors found! Try adjusting your filters.

PAR®Drive-Thru Timer Services:

Sub-Processor Nature and Purpose of Processing Location
Intagelo Systems US, Inc. Development, management and maintenance of servers USA
No sub-processors found! Try adjusting your filters.

PAR® MENU Services:

Sub-Processor Nature and Purpose of Processing Location
Amazon Web Services EMEA SARL Hosting Luxemburg
Amplitude, Inc. Product analytics USA
Elastic International B.V. Data analysis Netherlands
Google Analytics (Google Ireland Ltd.) Analytics Ireland
Google Firebase (Google Cloud EMEA Ltd.) Analytics Ireland
Google Maps Geolocation Services (Google Cloude EMEA Ltd.) Distant metrics API to calculate delivery travel time for orders Ireland
Google Maps Places (Google Cloud EMEA Ltd.) Auto complete API used to auto complete delivery address Ireland
Inspectlet, Inc. Session recording and A/B testing USA
Loggly (SolarWinds Worldwide LLC) Cloud based log management and analytics USA
MENU Technologies d.o.o. Development and support services Serbia
Mode Analytics, Inc. Data analysis USA
Sentry (Functional Software, Inc.) Except logging, monitoring, and notification USA
Spreedly, Inc. Payments orchestration on orders processed USA
Telesign Corp. SMS-messages for notifications on orders processed USA
Twilio Ireland Ltd. Communications APIs Ireland
No sub-processors found! Try adjusting your filters.

PAR®Pay Services:

Sub-Processor Nature and Purpose of Processing Location
Aurus, Inc. Hosting, server monitoring, security monitoring, support, providing web portal USA
No sub-processors found! Try adjusting your filters.

PAR® Punchh Services:

Sub-Processor Nature and Purpose of Processing Location
Airbrake Error monitoring and reporting USA
Amazon Web Services, Inc. (AWS) Hosting and IaaS USA, UK, or EU depending on the specific AWS region of each Punchh deployment Customer has elected to utilize.
Briskminds Outsourced software development services (limited Personal Data for testing purposes) India
CloudFlare Security and anti-fraud protections USA
Databricks Database and analytics USA
FiveTran Data transformation and data migration USA
nClouds Infrastructure monitoring services USA
New Relic Infrastructure logs, metrics, and alerts USA
PAR Canada, ULC Punchh software development staff Canada
Pendo Product Experience Analytics USA
Punchh Tech India Private Ltd. Punchh DevOps and software development staff. India
RootQuotient Outsourced software development services (limited Personal Data for testing purposes) Canada
Sendgrid Email sending USA
Snowflake Computing Database and analytics USA, UK, or EU depending on the specific AWS region of each Punchh deployment Customer has elected to utilize.
Tableau Software Hosted reporting and analytics USA
Typeform Customer feedback forms and surveys Spain
No sub-processors found! Try adjusting your filters.

Other PAR® Punchh Services Sub-Processors:

Sub-Processor Nature and Purpose of Processing Location
Atlassian Jira Ticketing system for hosting support (limited Personal Data for support services) USA
Pendo Product Experience Analytics USA
Salesforce Used by Data Central sales team to gather and organize sales prospects USA
Stack Overview Used to run portions of the Punchh Developer Community USA
Stoplight Used to run portions of the Punchh Developer Portal USA
Typeform Customer feedback forms and surveys Spain
Zendesk Ticketing system for Customer support (limited Personal Data for support services) USA
No sub-processors found! Try adjusting your filters.
Tiffany Disher, General Manager, MENU North America

Tiffany Disher

General Manager, MENU North America

Tiffany Disher, General Manager, MENU North America, an omni-channel ordering solution to futureproof restaurant’s growing digital sales needs. Before taking on this new role in January 2023, she was an integral part of Punchh’s growth story. She has advised hundreds of customers over the past eight years on their loyalty strategies both from a base program standpoint as well as ongoing marketing strategies. Before Punchh, Tiffany worked for Schlotzsky’s where she supported the brand marketing team by leading loyalty, eClub, R&D, Franchise advisory council and marketing analytics. Tiffany has her Bachelor’s of Science in Economics from University of Oregon and Master’s in Business with a specialty in Marketing from Baylor University. An avid golfer, hiker and mom of two small children, Tiffany spends her limited free time entering into baking competitions.